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Membership Q&A

23 October 2013 meets the club’s Ticket Office manager Alastair Wilson for an in-depth look at the popular Owls Membership in an easy Q&A style to give supporters a better understanding of the scheme.

What is the Owls Membership?
The scheme is what I would call the next best thing to a Season Ticket. Being an official member gives supporters discounted tickets for home matches along with priority on all home and away games, a free DVD and the chance to collect redeemable TeamCard points for purchases made in the Owls Megastore.

Who is applicable?
All supporters can join. Memberships start from junior level from under 8 to under 18, which offer fantastic value on matchday ticket prices for young Owls.  Adults and Seniors can also purchase Memberships with similar savings and we also accommodate Students and Armed Forces in the scheme.

What level of discount does a junior Member receive on matchdays?
Junior Membership represents outstanding value as under 8s can buy a ticket for any home league game for just £6, while prices start at just £9 for under 18s.  Moreover, if a Junior under 8 is attending more than one game during the season, they should enrol in the Junior Owls Membership and save money from the second game onwards.  For Junior under 18s, savings begin from the second game and beyond.

What discounts do Adult and Senior Members receive?

A £2 saving on each home league match ticket, as well as an even bigger discount on the club’s designated Members Day. When factoring in the free DVD, supporters need only attend five games to save money after becoming a Member – and that’s before the Members Day discount is applied.

What about students and Armed Forces?
The concession price for each home league game, which again represents excellent value not only on a matchday but over the course of the season. 

What is the Members Day?
This designated day is selected during the second half of the season when Members can buy tickets at the following significantly discounted prices:

Adults £10
Seniors/Students/Armed Forces £5
Juniors £1


Adults can save as much as £19 on this one game alone, while £14 is the concession price and £18 the saving for juniors, emphasising how becoming a Member opens up superb discounts for Wednesdayites.

What is the free DVD Members receive for 2013/14?
‘Owls Goals Galore’ which features Wednesday’s greatest goals of the last 20 years. The DVD covers a range of eras and outstanding strikes, including derby day goals, stunning volleys, a section devoted to Italian duo Benito Carbone and Paolo Di Canio plus much, much more. This must-see DVD retails in the Megastore at £15 so represents a great additional benefit to Memberships. 

What priority do Members receive on home games?
Generally we put home tickets on sale seven weeks before the respective fixture. The first two weeks of sale are specifically for Members so to offer a better choice of seats and guaranteed seat for each home game.

And away games?
Members receive second tier priority, which is next in line only to Season Ticket holders.

What are TeamCard points and how many can you earn?
TeamCard points are similar to an in store discount, but rather than receive a discount there and then, supporters who use their Membership Card when purchasing retail items from the Megastore  gain points for every £1 spent, which is the equivalent to five per cent off. 

Members can use their points at any time during the season and against future purchases in store or on home match tickets or Season Tickets. For example, if a supporter has 1,000 points to redeem, they will receive £10 off the total price. Points run on a seasonal basis so Members should be aware they generally have until the end of May to redeem.

Are there any other benefits?
Junior Members receive additional perks such as a name-check in the official matchday programme during the month of their birthday. Plus this season, we will host our very first Junior Owls Christmas party on 22 December – with details of this event announced soon. All Junior Members are also automatically entered into a prize draw to become a mascot at a home game and are eligible for discounts on birthday parties and Soccer Camps run by the club’s Community Programme.

We have had some very happy Members who have enjoyed many memorable days here at Hillsborough!

So how much does it cost?
Adults and Senior Memberships are priced at just £25, while Student and Armed Forces Memberships cost £20. Cheaper still, all Junior Memberships can be purchased for only £15.

With five home games gone this season, is it still beneficial to become a Member?
Of course, because supporters need only attend two games to reap the financial rewards.

So you sell Memberships throughout the season?
Yes, even in April. Memberships run on a seasonal basis but supporters can still receive benefits even if just for the last couple of games. Obviously, there is a big uptake at the beginning of the season but we also see spikes at Christmas, for example, as Membership makes the perfect gift. And prior to Members Day, many supporters can see that becoming a Member offers an instant financial benefit. 

Where can you buy Memberships?
In store at the Ticket Office, online by CLICKING HERE or by telephone on 0871 900 1867.


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