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VIP Matchday Hosts and Hostesses required

11 November 2014

Sheffield Wednesday are currently recruiting for hosts and hostesses to join the commercial matchday team here at Hillsborough.

We pride ourselves on providing our sponsors and hospitality guests a top class matchday experience from the moment they arrive and our hosts and hostesses are the first point of contact - therefore we are looking for professional, well-presented individuals to join our commercial matchday team.

We are passionate about delivering first class customer service to ensure that our guests have a truly memorable matchday experience.

Successful applicants will also help sell non-matchday commercial events and executive trips, therefore need to have the confidence and ability to sell.

Desired skills and experience

-     Previous experience as a host or hostess or hospitality waiter or waitress in a top class hospitality environment is preferred (minimum 3 months)
-     Candidates must be well-presented, professional and have an outgoing personality
-     The ability to sell and promote other non-matchday Commercial Events
-     The ability to stay calm and work well under pressure
-     A good approach to teamwork and ability to manage a busy hospitality area 
-     Excellent customer service skills and spoken English required
-     Must be able to work Tuesday evening matches, starting from 4.00pm
-     Candidates must be flexible in their availability to work as matches are often moved to accommodate live TV schedules 
-     Candidates must be aged 18 years or over

Key responsibilities
-    Positions are offered for matchdays only, with a typical shift lasting approximately seven hours.
-    Management of customer hospitality experience throughout the day
-    Pre-opening checks of hospitality lounges and hospitality boxes
-    Distribution of matchday programmes and official team sheets
-    Directing guests to the appropriate match seats
-    Matchday sales targets to be achieved
-    For evening games midweek, candidates must be available to start work from 4.00pm
-    Competitive rates of pay are offered  

If you are interested in applying for this position please send your CV along with a recent picture via email to

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