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Club News

Owls unveil new EPOS system

3 December 2016


Sheffield Wednesday are pleased to announce that from today’s game against Preston, all concourse kiosks at Hillsborough will accept electronic payments.


Working closely with market leaders Verteda Solutions and World Pay, the Owls have installed a fleet of touch screen tills across all four stands of the stadium.

The club’s Chief Operating Officer Joe Palmer said: “This is a massive step forward for the concourse catering, which will benefit fans and staff alike.

“Installing EPOS (Electronic Points of Sale) has been a priority for some time and the system we have identified will initially provide a simple and quick means of paying electronically.

“In addition, it also has an extensive amount of functionality buried within which we aim to maximise in later deployment phases.”

Head of Information Technology Richard Ford has led the extensive project and said: 

“We have had to invest a substantial amount of time and resource into developing the internal structure and supporting systems of the stadium to accommodate the requirements of EPOS, particularly with regard to power and data connectivity.

“From this afternoon onwards, fans will be able to buy food and drink with chip and pin and contactless cards for the first time at Hillsborough. Later developments will include the integration of the popular ‘QJacker’ application, enabling supporters to pre-order food and drink for collection at designated stations around the ground.

“The system is currently undergoing its final checks and while we will go live today without any issues, we ask that supporters please be patient during the initial phase of this extensive project.

“But in the short and long term, there is no doubt that the installation of EPOS will represent a huge plus point as we continue to improve the matchday experience at Hillsborough.”

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