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Club News

2019/20 Season Ticket rebate options

16 June 2020

The Owls are pleased to confirm a range of rebate options for Season Ticket holders unable to attend the five outstanding 2019/20 home fixtures in light of the COVID-19 pandemic.

Championship football returns this Saturday when Wednesday host Nottingham Forest behind closed doors and all paid Season Ticket holders aged 18 and over (due to iFollow terms and conditions) will have the opportunity to watch the remaining nine home and away games via the club’s live streaming service as one of the various rebate options.

In addition to this package, every over-18 Season Ticket holder will receive a £25 ticket voucher and £25 WednesdayCard points voucher redeemable in the Owls Megastore.

Alternatively, supporters can opt for a donation to the club, our youth academy or Community Programme. Other options include credits towards future Season Tickets/matchday tickets or WednesdayCard points or a full pro rata refund from fixtures played behind closed doors

The iFollow streaming option is available now given the time sensitivity and imminent resumption of the season. All other options will follow from Monday 29 June as we work through the sizeable task of facilitating the recent move to our new ticketing website tickets.swfc.co.uk

Supporters are reminded to visit the new site with SeatGeek and reset your password in order to select a preferred rebate option.

Option 1 – available now

iFollow bundle (over-18s only)

Watch all nine remaining fixtures home and away live on iFollow Wednesday

£25 ticket voucher credited to your online account for Season Ticket/home match ticket

£25 WednesdayCard points voucher uploaded to your season card to spend in the Owls Megastore

Select this option before 11.59pm on Thursday 18 June to ensure you receive the link in time to watch the Owls v Forest.

Option 2

Donate your refund to the club and receive an iFollow code to access the remaining nine games of the season

Option 3

Donate your refund to our youth academy programme and receive an iFollow code to access the remaining nine games of the season

Option 4

Donate your refund to our Community Programme, the charitable arm of the football club and receive an iFollow code to access the remaining nine games of the season

The options below will be available from Monday 29 June for Season Ticket holders of all ages:

Option 5

The outstanding pro rata value on your Season Ticket credited with:

50% towards a future Season Ticket/home match ticket
50% towards official SWFC merchandise at the Owls Megastore

Example

Kop Season Ticket = £455
Pro rata value is £455 ÷ 23 x 5 = £98.91
£45.46 credit added to your ticket account
£45.46 added in points to your Season Card

Option 6

The outstanding pro rata Season Ticket value credited to your Season Card redeemable against official SWFC merchandise at the Owls Megastore.

Example

Kop Season Ticket = £455
Pro rata value is £455 ÷ 23 x 5 = £98.91 to be added in points to your Season Card.

Option 7

The outstanding pro rata Season Ticket value credited to your online ticket account redeemable against future Season Tickets/home match tickets.

Example

Kop Season Ticket = £455
Pro rata value is £455 ÷ 23 x 5 = £98.91

Option 8

The outstanding Season Ticket pro rata value refunded back to your debit or credit card.

Example

Kop Season Ticket = £455
Pro rata value is £455 ÷ 23 x 5 = £98.91

How to claim your rebate

All rebates must be claimed via tickets.swfc.co.uk as the Ticket Office remains closed. Supporters should only follow these instructions now to select the iFollow bundle:

CLICK HERE to visit the new ticketing website

Sign into your account

Click ‘2019/20 rebate options’

Click ‘Add’ and process the order

You will then receive a confirmation email that your choice has been selected. By Friday 19 June you will receive a separate email with your unique subscription code to access the iFollow live stream.

Click here to view the FAQs.

Options 5 to 8 will be available from Monday 29 June.

Nottingham Forest/West Brom and Bristol City tickets

Supporters who purchased tickets for these fixtures will have the same options 5 to 8 to claim their rebate from Monday 29 June.

Seasonal hospitality and matchday hospitality

A member of the commercial team will contact all clients over the next couple of weeks to discuss available options.

Members

A discount will be available for all 2019/20 Members who renew for the 2020/21 season.

Season 2020/21

Supporter access into stadiums next season remains uncertain at this time - updated information will be communicated in due course over the coming weeks and months.

Sheffield Wednesday would like to thank all supporters for your patience and understanding through these unprecedented times and we look forward to welcoming you back to Hillsborough at the earliest opportunity.


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